Privacy Policy

Last Updated: April 9, 2026

At SmartMEnu, we take your privacy and your customers' data seriously. This policy explains how we handle information within our platform.

1. Information We Collect

• Merchant Data: When you register, we collect your name, email address, and business details.

• Customer Data: When a customer places an order, the system processes their name, phone number, and order details to facilitate the WhatsApp message.

• Usage Data: We may collect technical data such as IP addresses and browser types to improve the performance of our app.

2. How We Use Your Information

• To provide and maintain the digital menu service.

• To generate invoices and process order notifications via WhatsApp.

• To provide technical support and send important account updates.

• Note: We do not sell or rent your data (or your customers' data) to third parties for marketing purposes.

3. WhatsApp and Third-Party Services

Your data is shared with WhatsApp only to the extent necessary to send the order details from the customer to the merchant. By using this service, you also agree to the privacy policies of the WhatsApp platform.

4. Data Retention

We store order history and account data only as long as your account is active or as needed to provide you with business analytics and invoicing history.

5. Security

We implement industry-standard security measures to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal information at any time via your Admin Panel.